We take care of your hardware from first setup to retirement, ensuring every laptop and mobile stays updated, inventoried, and ready for work.
Think of Device Management & Monitoring as the "Command Center" for every piece of hardware your business owns. While performance monitoring looks at how a computer is feeling, Device Management handles the actual life of the device from the moment an employee opens a laptop to the day it’s retired. It allows us to help set up a new computer with all your apps and settings while keeping an inventory of the specifications and software.
How we manage your devices
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Device patching provides total peace of mind by automatically closing the "open windows" that hackers use to break into your business, while simultaneously boosting your team's productivity. We handle all updates and speed-optimizing fixes in the background, so your team stays productive without ever being interrupted by manual maintenance.
Stops "Hacker Entry" Points: It automatically closes the security holes that hackers use to break into your device and steal data.
Peak Performance: Regular updates don't just fix security; they often improve speed and fix annoying software bugs, so your computer runs smoother.
Zero Effort: The system handles heavy lifting in the background, ensuring you’re always on the safest version without having to manually check for updates.
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Performance monitoring acts like a 24/7 health tracker for your business technology, alerting us to hardware failures or system slowdowns before they turn into expensive downtime. Instead of waiting for a computer to crash and stop your work, this proactive oversight identifies "resource hogs" and aging components early, allowing you to plan upgrades and keep your team working at full speed.
Predicts Problems: It acts like a "health tracker" for your computer, alerting us to failing hardware or memory issues before they cause a crash.
Maximizes Speed: By identifying "resource hogs", apps that drain your battery or slow your system, we can keep your device running at its fastest.
Smarter Upgrades: It provides clear data on how your machine is handling your workload, helping us decide exactly when it’s time for a refresh rather than guessing.
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Our Remote Access tools allow our support team to securely see your screen and move your mouse as if they were sitting right next to you. It's essential because it allows us to diagnose and fix most glitches immediately, getting you back to work in minutes without waiting for a site visit.
Zero Wait Time: We can start fixing the problem the second you call, no travel required.
"Show, Don't Tell": You can simply show us the error message on your screen instead of having to explain it.
Background Fixes: Often, we can use this bridge to fix minor issues or run updates quietly in the background without interrupting your typing or meetings